Friday, October 10, 2008

Hey! I have a problem...

is how I started most of my phone conversations last week. I had the PLEASURE to do Jana House's job while she was off playing in Talledaga. I posted check-ups for CSI and MLSI, and I helped Dana with a few bank statements. I have always known that bookkeeping could be a "headache" job and now I know it truly is a difficult position. There were several mistakes that each office made that could have been AVOIDED if check-ups would have been double checked before sending them in. I'm going to list a few problems that I had last week, and I would like EVERYONE to make notes of them and work hard to correct these issues. 1. Check Numbers- I know this does not seem like a big thing but if each office forgot "1" check Jana would have to make "50" phone calls. Do not skip check numbers. If you VOID a check, you still must report it on the check up. Once you have posted a check on your check up please mark that check stub with a BIG *, so that you know where you stopped. 2. Match Deposits with Check-ups - During the few bank statements I did I ran across several mistakes where offices would have one number on their checkup but would have deposited something TOTALLY DIFFERENT! Please make sure that you look at your check-ups when writing out your deposits. The way I had to figure this problem out was I had to pull that office's check-ups and then call them to ask why their deposit and check-up did not match. For example, I called an office and had the manager pull out her paperwork for a certain day and she figured out that they had posted the wrong numbers to the check-ups. If this office would have matched the deposit to the check-up then they would have caught the mistake before sending it in. This was a small problem to fix but took 30-45 minutes to figure out. 3. Checkups are due by 10:00 - If you forget to send checkups, please put a reminder on your computer. Everyone has a reminder in their email that will pop up to help remind you to send them in. If you need help with this, please ask. These are just a few things that I had problems with. So let's all try to make Jana and Dana's job a little less stressful and a little faster. If you have any questions about check-ups, please get with Jana and she will be glad to assist you. Kim

2 comments:

Angie Riley said...

I CAN ONLY IMAGINE WHAT YOU AND DANA HAVE TO GO THREW. I KNOW WHEN I WAS THERE FOR MY MEETINGS I WOULD SEE ALL THE CHECKUPS YOU HAVE TO GO THREW.. I THANK BOTH OF YOU FOR ALL YOUR HARD WORK. YOU ARE VERY MUCH APPRECAITED..
I KNOW YOU BOTH HELP ME ALOT. LOVE YOU BOTH

DENA ELLIS said...

Thank you Jana and Dana for all your hard work and being patience with us. You both deserve an award or something!:)